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Frequently Asked Questions
About our creations
Najmi perfumes stand out for their exceptional quality, the use of the highest-grade natural oils, and the expertise of our master perfumers in the Emirates, creating truly authentic Oriental fragrances.
No, our perfumes are free from artificial colorants and harmful chemicals. We are committed to providing products that are safe for your skin and health.
We use the highest-quality ingredients, and all our essential oils come from Grasse, France, the birthplace of French perfumery.
We offer a quiz to help you find the fragrance that suits you the most. You can also purchase a discovery set to gave a clear idea of the scent that you like. Additionally for each purchase, we offer samples of each of our perfumes with your order, allowing you to experience the scent through the complimentary samples. If you find that you don't like the fragrance, you can return the unopened bottle in its original packaging for an immediate refund or exchange it for another bottle if you prefer one of the other samples. You can also contact our customer service for personalized recommendations.
The duration of use depends on the frequency of application, but generally, our perfumes have excellent longevity and can last for several months.
All of our perfumes are unisex.
Our perfumes will accompany you in your daily life for an estimated duration of 8 hours. But our clients often mentioned that the scents stay with them the entire day. It's partially due to our long maceration process.
Our perfumes have an oil concentration ranging from 20 to 25%, ensuring optimal longevity.
Shipping and Return or Exchange
All of our perfumes are shipped directly from Dubai where they're produced.
We primarily deliver to the United Arab Emirates and GCC member countries, but we have the capability to deliver worldwide. You can check our delivery policy page for pricing on deliveries to the rest of the world.
For the Emirates we deliver in 24 hours and GCC members countries can be delivered in less than 3 days. For the rest of the world it depends on where you live, but typically less than a week. We strive to meet our customers' needs by aiming for relatively fast delivery times.
Yes, we have a straightforward return policy. If the perfume doesn't meet your expectations, you can return it in its original packaging for a full refund. That's why we include a sample of the ordered perfume, allowing you to try it on your skin with the sample first, and if you don't like it, you can simply return the unopened product. We also include samples of our other fragrances, so if you prefer one of them, you can request an exchange instead of a simple refund.
Unfortunately, we only accept returns for products that are still in their original packaging. That's why we include a sample of the ordered perfume in your package so you can test it without opening the perfume packaging.
Free standard delivery for the United Arab Emirates. Same day delivery is available for a AED30 fee.
An AED 30 fee is applied for GCC countries but we offer a free delivery for any purchase over AED 590.
For other countries, AED 60 shipping fees will be applied. We also offer free shipping for any purchase over AED 590.
Other Topics
- We gladly accept payments via Credit/Debit Cards from Visa, Mastercard, or American Express, as well as Apple Pay and Google Pay, for all customers.
- Cash on Delivery is available exclusively in GCC countries.
- Interest-free split payment options are offered with Tabby and Tamara for customers in GCC countries only.
You can contact us through the contact form on our website or by email at the following address: admin@parfumsnajmi.com