Shipping policy
Β
Domestic Shipping withinΒ UAE
- DUBAI & SHARJAH Residents
Standard Shipping Fees: Parfums Najmi proudly offers complimentary standard shipping on all orders to the United Arab Emirates. You will receive your order within 24 to 48 hours, depending on the day the order is made*
Same-Day Shipping Fees : If you wish to receive your order on the same day a fee of AED10 apply. Enjoy complimentary Same-Day Delivery on orders above AED751.Β
Please note this applies only to residents of Dubai and Sharjah and the order should be placed before 12PM.Β
- Other Emirates Residents
Standard Shipping Fees: Parfums Najmi proudly offers complimentary standard shipping on all orders to the United Arab Emirates. You will receive your order within 48-hour maximum, depending on the day the order is made*
*Processing Time: Orders are processed and dispatchedΒ the same day of being placed.
Shipping within GCCΒ
Standard Shipping Fees:Β Enjoy complimentary Standard Delivery on orders above AED751. For orders below this price, a shipping fee of AED20 will apply for Standard Shipping.
Processing Time:Β Orders are processed and dispatchedΒ the same dayΒ of being placed.
Delivery Time:Β Customers can expect delivery within 2 to 4 days business days, depending on their location.
International Shipping
While our primary market is within UAE and the GCC, we are pleased to serve customers around the globe. Please see below the list of international countries we deliver to.
Shipping Fees: AΒ shipping fee of AED100 (around 24β¬/US$27) will apply.Β
Delivery Time: Delivery times for international orders will vary based on destination and carrier schedules. Customers can expect delivery within 7 to 10 business days, depending on the location.
International country list: Belgium, Canada, Switzerland, Germany, Spain, France, United Kingdom, Italy, Netherlands, United States, Pakistan, Australia, Austria, Cyprus, Czechia, Denmark, Finland, Hong Kong SAR, India, Ireland, Japan, Jordan, Malaysia, Monaco, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Sweden, Turkey, Senegal.Β If your country is not listed above, please contact us.
Customs and VAT: Parfums Najmi customers are responsible for any local VAT, duties, or customs fees that may be imposed upon the delivery of their order. While we strive to estimate these costs at the time of purchase, actual fees are determined by your local customs agency and may vary. Parfums Najmi is not liable for these additional charges; payment of these is the responsibility of the purchaser upon delivery.
Please note: All international shipments will come with a tracking number, allowing you to follow the journey of your purchase from our door to yours.
*Additional Information
Orders are not shipped or delivered on Fridays and public holidays for the GCC. If we are experiencing a high volume of orders or there are any unforeseen delays, we will ensure to communicate this to you as promptly as possible.
For any products damaged or lost during shipping, please contact the shipment carrier to file a claim. Keep all packaging materials and damaged goods before filing a claim.
For any inquiries or assistance with your shipping needs, our customer service team is available to ensure a smooth and satisfying shopping experience.
Thank you for choosing Parfums Najmi.
